Users or non-IT professionals must know enough knowledge of IT infrastructure to be able to communicate their needs to IT professionals who can provide them with the devices they need for their works. If users or non-IT professionals are in the position to choose among various options and make a decision on certain hardware pieces, they must be sufficiently knowledgeable about hardware for their use. For example, users work in CAD (Computer-Aided Design) field must have at least computer background or IT literate, in order to for them to duly understand how computer does rendering for three-dimensional (3-D) model, or how much memory space will be consumed for animated modeling. Because they are the one who using the hardware, they must thoroughly understand what class of infrastructure can really help them out and clearly convey their thoughts to IT professionals.
In addition, knowledge of infrastructures with new technologies might give users or non-IT professionals idea about how to develop new products and services to improve their organization’s competitive position.
