Louie Wong

Problem Management is concerned with identifying the root causes of incidents and thus to avert or at least minimize the adverse impact of incidents by resolving underlying problems that are caused by errors within the Information Technology infrastructure, and to prescribe proactive measures to prevent recurrence of incidents related to these errors. Problems that come Read More …

A disaster recovery plan (DRP) primarily focuses on the dealing with the effects of a disaster and the prescribing of actions to be taken after the fact. In most cases, this encompasses several measures such as redundancy, evacuation plan, how fast and how long the system can be restored and service can be resumed. The Read More …

Company operational system often needs to create or adjust strategic plans because of the great impact of IT on business model and operations. Management leadership and information technology are closely linked together, and remarkable changes have occurred in both areas. Today, systems development is more team oriented. As we might see, new industries, products, and Read More …